Top to Mop
Last updated: January 1, 2026.

At Top to Mop, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect when you interact with our website, request a quote, schedule cleaning services, or communicate with us, and how we use, protect, and share that information. We respect your trust and only collect the information necessary to provide our professional cleaning services, including medical office cleaning, green cleaning, disinfecting, janitorial, office cleaning, and post-construction cleaning. 

Information We Collect:
We may collect the following types of personal information:

• Contact and service details — such as your name, business or home address, phone number, email address, and property details (e.g., square footage, number of rooms, or specific cleaning needs) when you submit a quote request, book a walkthrough, schedule services, or contact us.
• Payment information — such as credit card details or billing address when processing payments for our services (handled securely through trusted third-party payment processors).
• Usage and technical data — automatically collected information like your IP address, browser type, device information, and website usage patterns (e.g., pages visited) through cookies and similar technologies to improve our site and services.

We do not collect sensitive personal information unless directly relevant and necessary for providing our services (and with your consent where required).

How We Use Your Information: We use the information we collect to:

• Provide and manage our cleaning services, including scheduling, performing cleanings, and sending confirmations or updates.
• Process payments and send invoices.
• Respond to your inquiries, requests, or feedback.
• Improve our website, services, and customer experience.
• Send occasional service-related communications or promotions (you can opt out at any time).

We do not sell, rent, or trade your personal information to third parties for marketing purposes. 

Sharing Your Information:  We may share your information in limited circumstances:

• With trusted service providers (e.g., payment processors, scheduling tools, or subcontractors) who assist us in operating our business and are contractually required to keep your information confidential.
• When required by law, such as to comply with legal obligations, respond to lawful requests, or protect our rights, safety, or property.
• In the event of a business transfer (e.g., merger or acquisition), your information may be transferred as part of the business assets.

Data Security: We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.Your Rights: Depending on your location and applicable laws (such as GDPR, CCPA, or similar regulations), you may have rights regarding your personal information, including the right to:

• Access, correct, or delete your data.
• Opt out of certain processing or marketing communications.
• Withdraw consent where processing is based on consent.

To exercise these rights or if you have questions about your data, contact us using the details below.

Cookies and Tracking Technologies: Our website may use cookies and similar technologies to enhance functionality and analyze usage. You can manage your cookie preferences through your browser settings.  Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted here with a revised “Last updated” date.

Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Top to Mop

Thank you for trusting Top to Mop with your cleaning needs — and with your privacy.